Category Ranking
Top Customer Service Automation AI Tools
Explore the leading customer service automation AI tools ranked by monthly traffic and user adoption. Compare features, analyze growth trends, and discover the most effective tools in the customer service automation space.
Customer Service Automation leaders
Traffic insights
Performance metrics
100tools rankedā¢Customer Service Automation
Swipe horizontally to see all columns
| Rank | Tool | Monthly Traffic | Growth | Growth Rate | Introduction | Task/Tags |
|---|---|---|---|---|---|---|
1 | HubSpot | 37.1M | 2.2M | 6.4% | Automate marketing, sales, and customer service operations | Marketing AutomationCRM |
2 | Tidio | 759.2K | 128.7K | 14.5% | Automate customer service with AI-powered chat and task resolution | Live Chat AutomationHelp Desk Software |
3 | Retell AI | 651.4K | 63.7K | 8.9% | Automate customer calls with human-like voice agents | Call Center SolutionsAI Agents |
4 | Ada | 355.1K | 8.9K | 2.4% | Automate customer service interactions with AI-powered resolutions | AI ChatbotsEnterprise Support Solutions |
5 | Landbot | 354.7K | 7.7K | 2.2% | Automate customer conversations to boost sales and satisfaction | AI Chatbot BuilderLead Generation |
6 | Yellow.ai | 291.4K | 27.4K | 10.4% | Automate customer and employee conversations at scale with AI agents | Employee ExperienceConversational AI |
7 | Richpanel | 268.6K | 5.4K | 2.0% | Automate customer support and reduce costs for ecommerce brands | Ecommerce SupportAI Helpdesk |
8 | Synthflow AI | 200.5K | 18.8K | 8.6% | Automate customer calls with human-like AI voice agents | AI AgentsConversational AI |
9 | PolyAI | 197.5K | 1.4K | 0.7% | Resolve customer service calls with natural voice AI conversations | Conversational AIVoice Assistants |
10 | FPT.AI | 159.1K | 24.7K | 13.5% | Transform customer service and business operations with AI-powered automation | AI AnalyticsBusiness Process Management |
11 | BoldDesk | 151.5K | 26.2K | 14.7% | Automate customer support workflows across multiple channels | Help Desk PlatformOmnichannel Communication |
12 | Tars | 141.9K | 5.9K | 4.4% | Automate customer interactions with AI-powered chatbots | Conversational AINo-Code Business Solutions |
13 | REVE Chat | 102.4K | 1.5K | 1.5% | Automate customer support and boost engagement with AI-powered chatbots | AI ChatbotsOmnichannel Support |
14 | Aisera | 98.2K | 15.3K | 13.5% | Automate enterprise workflows with AI-driven employee and customer support | Enterprise AI SolutionsIT Support Solutions |
15 | Observe.AI | 97.0K | 11.7K | 13.7% | Automate customer interactions with natural AI voice and chat agents. | AI AgentsConversation Intelligence |
16 | Kommunicate | 86.6K | 3.3K | 3.7% | Automate customer service with AI chatbots and email ticketing | AI ChatbotsLive Chat Support |
17 | Pine AI | 81.7K | 19.6K | 19.4% | Automate customer service calls to resolve billing disputes and cancel subscriptions | Bill NegotiationSubscription Management |
18 | boost.ai | 76.3K | 14.3K | 15.8% | Automate enterprise conversations with confidence and control | Conversational AIEnterprise AI |
19 | Cresta | 61.5K | 928 | 1.5% | Transform customer interactions into business growth through AI-powered insights | Contact Center OptimizationConversation AI |
20 | CommBox | 59.8K | 218 | 0.4% | Automate customer service across all digital channels with AI | AI ChatbotsOmnichannel Communication |
21 | Watermelon | 55.0K | 16.3K | 42.2% | Automate customer support conversations using GPT-4o chatbots | AI ChatbotsWorkflow Automation |
22 | ASAPP | 44.8K | 13.7K | 23.5% | Automate complex customer service interactions with generative AI | Contact Center AIGenerative AI |
23 | NLX | 41.2K | 18.2K | 30.7% | Build multimodal conversational AI applications at scale | Conversational AIMultimodal Interfaces |
24 | Yuma AI | 39.3K | 4.8K | 10.9% | Automate ecommerce customer service with AI-powered responses | Ecommerce AICX Management |
25 | Siena AI | 38.3K | 10.2K | 36.4% | Deliver empathetic customer service with AI agents for commerce | AI ChatbotseCommerce Tools |
26 | SnapCall | 35.7K | 2.7K | 6.9% | Resolve customer issues faster with video-powered support | AI Customer SupportVideo Communication |
27 | Symbl.ai | 35.1K | 6.0K | 14.7% | Empower customer service with AI-driven conversation analysis | Conversation AICall Center Automation |
28 | Ivy.ai | 33.0K | 4.0K | 10.9% | Automate customer interactions with generative AI tailored for regulated industries | AI ChatbotsEnterprise AI Solutions |
29 | OneAI | 30.4K | 1.3K | 4.0% | Automate full-cycle telemarketing operations with AI agents | Sales OutreachAppointment Scheduling |
30 | Mixdesk | 29.7K | 11.2K | 27.3% | Automate multilingual customer support and marketing across global channels | Marketing AutomationOmnichannel Communication |
31 | Air AI | 28.9K | 928 | 3.3% | Handle multi-minute phone conversations with human-like realism | AI Sales AssistantConversational AI |
32 | Droxy | 27.3K | 12.3K | 31.1% | Convert missed customer interactions into revenue with AI agents | AI Chatbot BuilderSales Optimization |
33 | TrueLark | 27.0K | 5.4K | 16.7% | Automate client communications and scheduling across multiple channels | AutomationMarketing Automation |
34 | AiChat | 26.7K | 1.2K | 4.4% | Transform customer engagement with autonomous AI chatbots | AI ChatbotsConversational Marketing |
35 | Typewise | 25.7K | 5.9K | 29.5% | Boost customer satisfaction and sales efficiency with AI-powered communication | Productivity ToolsAI Writing Assistant |
36 | 3WIN | 25.7K | 14.1K | 35.4% | Convert customer chats into e-commerce sales automatically | E-commerce AutomationLive Chat Solutions |
37 | AnsweriQ | 25.7K | 12.7K | 33.2% | Automate customer service with AI-powered self-service and agent assistance | AI ChatbotsAgent Assistance Tools |
38 | Engati | 25.1K | 15.7K | 167.3% | Automate customer interactions with AI-powered chatbots and assistants | AI ChatbotsMarketing Automation |
39 | AI Rudder | 23.7K | 11.8K | 33.3% | Build and scale intelligent AI agents for enterprise communication | AI ChatbotsVoice AI |
40 | Hexus | 23.0K | 1.9K | 9.0% | Automate customer journey content creation and personalization at scale | Content RepurposingSales Enablement |
41 | Thoughtly | 22.8K | 17.7K | 43.7% | Automate customer service and sales calls with AI voice agents | AutomationVoice Agents |
42 | WorkBot | 22.5K | 6.4K | 22.2% | Automate customer service interactions and extract actionable insights | AI AnalyticsKnowledge Management |
43 | Smartly.AI | 20.4K | 1.6K | 7.5% | Automate up to 80% of customer service with AI chatbots | AI ChatbotsBusiness Communication |
44 | Neuron7.ai | 20.0K | 5.2K | 34.6% | Accelerate service resolutions with AI-guided troubleshooting and knowledge integration | Knowledge ManagementService Resolution Intelligence |
45 | NotevibesLM | 19.7K | 26.3K | 57.2% | Automate customer interactions with AI voice agents | AI Voice GenerationSales Enablement |
46 | Tactful AI | 19.1K | 2.8K | 12.8% | Automate customer service with AI-powered omnichannel support | AI Chatbot PlatformContact Center Software |
47 | Aide | 19.1K | 6.0K | 24.0% | Automate customer service workflows with AI-powered insights | AI AssistantWorkflow Management |
48 | HeiChat | 18.8K | 169 | 0.9% | Automate customer service and boost sales with AI-powered e-commerce chat | E-commerce AutomationAI Chatbots |
49 | Moveo.AI | 18.6K | 6.5K | 25.9% | Transform customer interactions with proactive AI agents | AI ChatAI Customer Support |
50 | Hubtype | 17.7K | 1.3K | 6.8% | Automate customer service for improved satisfaction and efficiency | AI ChatbotsConversational AI |
51 | StrideQ | 17.0K | 213 | 1.3% | Automate restaurant phone orders to boost revenue and reduce staff workload | Restaurant Management SoftwareAutomation |
52 | Amelia | 15.3K | 3.4K | 18.4% | Automate customer and employee service interactions with conversational AI | Conversational AIBusiness Automation |
53 | AskHandle | 15.2K | 4.1K | 21.1% | Create personalized AI agents to automate business interactions | AI ChatbotsBusiness Process Automation |
54 | Gridspace | 13.4K | 2.7K | 16.6% | Automate customer interactions with AI-powered voice agents | Contact Center AutomationAI Voice Generation |
55 | AINIRO.IO | 13.3K | 2.3K | 14.5% | Automate customer service and boost sales with AI chatbots | AI ChatbotsAI Agents |
56 | Teammates.ai | 13.2K | 9.3K | 41.4% | Automate entire job roles with autonomous AI teammates | Sales AutomationAI Agents |
57 | Interactions IVA | 12.5K | 4.6K | 26.7% | Automate customer service with AI and human intelligence for seamless experiences | Conversational AICX Solutions |
58 | Posh AI | 12.1K | 2.8K | 30.7% | Automate banking services and personalize customer experiences securely | Banking AIFinancial Institution Tools |
59 | Juji | 11.6K | 2.6K | 18.3% | Automate high-touch human services with empathetic AI agents | AI ChatbotsCognitive AI |
60 | Content Guru stormĀ® | 10.4K | 2.2K | 17.3% | Automate customer interactions with AI-powered CX solutions | Cloud Contact CenterWorkforce Management |
61 | Tekst | 9.9K | 5.4K | 122.7% | Automate enterprise operations with contextual AI insights | Business AutomationBusiness Process Management |
62 | Vozy | 9.6K | 3.6K | 27.5% | Automate customer interactions with AI-powered conversational agents. | Conversational AIBusiness Intelligence |
63 | EmailTree.ai | 9.5K | 1.2K | 11.5% | Automate customer email responses with enterprise-grade compliance | Email AutomationWorkflow Management |
64 | Enterprise Bot | 7.6K | 5.8K | 43.3% | Automate customer and employee support with enterprise-ready AI | AI ChatbotsAutomation |
65 | WiiChat | 7.6K | 3.3K | 77.0% | Automate customer service with AI chatbots 24/7 | Sales ConversionAI Chatbots |
66 | Adereso | 7.6K | 2.0K | 35.2% | Automate customer service across multiple channels with AI | Omnichannel CommunicationCRM |
67 | Voctiv | 7.5K | 6.2K | 45.3% | Automate omnichannel customer interactions with generative AI | AI ChatbotsOmnichannel Communication |
68 | EBI.AI | 7.4K | 582 | 7.3% | Automate customer service with AI-powered assistants | AI AssistantConversational AI |
69 | NLPearl | 6.3K | 7.2K | 53.5% | Automate phone calls and voice interactions with AI agents | AI Voice AgentsCall Center Solutions |
70 | Voxia | 6.1K | 3.3K | 35.0% | Automate phone conversations with human-like AI agents | AI Voice AgentsCall Center Tools |
71 | Kasisto | 5.9K | 1.1K | 22.8% | Enhance financial customer service with AI-powered conversational agents | AI SolutionsAI Chatbots |
72 | Genesist by Soca AI | 5.0K | 477 | 8.7% | Build enterprise-grade AI agents with human-like interactions | Enterprise AI SolutionsAI Voice Generation |
73 | Crafter.ai | 4.9K | 842 | 14.6% | Build custom AI agents for customer service and sales automation | AI ChatbotsAI Agents |
74 | PreCallAI | 4.8K | 470 | 10.8% | Automate customer calls with AI-powered voice agents 24/7 | No-Code DevelopmentSales Enablement |
75 | Cast.app | 4.6K | 932 | 16.8% | Automate customer success operations to reduce churn and boost revenue | Revenue Operations (RevOps)Customer Engagement |
76 | ServisBOT | 4.1K | 78 | 1.9% | Automate customer interactions and risk management using conversational AI | Enterprise AI SolutionsRisk Management |
77 | Quriobot | 4.1K | 103 | 2.6% | Build custom chatbots without coding expertise | AI Chatbot BuilderConversational AI |
78 | Swifty | 3.9K | 535 | 15.7% | Automate multi-channel travel bookings through AI-powered conversations | AI Travel AssistantTravel Booking Platform |
79 | TalkForce AI | 3.7K | 4.4K | 54.1% | Automate customer service calls with AI-human collaboration | AI Voice GenerationCall Center Solutions |
80 | Nova Echo AI | 3.5K | 973 | 21.8% | Automate sales calls with human-like conversational AI | Sales AutomationConversational AI |
81 | Front AI | 3.4K | 1.0K | 43.4% | Automate customer service channels with AI-powered chatbots and optimization | AI ChatbotsConversational AI |
82 | MyBot.Chat | 3.1K | 625 | 25.6% | Automate customer service and lead generation with AI chatbots | Lead GenerationNo-Code Development |
83 | BookingBee.ai | 3.0K | 3.9K | 56.5% | Automate client calls and salon bookings 24/7 | Appointment SchedulingCustomer Engagement |
84 | Plazbot 2.0 | 2.7K | 1.1K | 67.0% | Transform customer service into sales growth with AI automation | CRMAI Chatbots |
85 | Feedyou | 2.7K | 299 | 10.0% | Automate customer and employee interactions with AI chatbots and voicebots | AI ChatbotsHR Automation |
86 | Whautomate | 2.5K | 309 | 11.0% | Automate customer engagement across multiple channels to boost sales | Marketing AutomationBusiness Messaging |
87 | Simple Phones | 2.4K | 755 | 23.6% | Answer customer calls 24/7 using AI voice agents | AI AgentsCall Management |
88 | Vee | 2.4K | 1.6K | 40.3% | Automate customer service calls with human-like effectiveness | AI AgentsCall Center Management |
89 | DOO | 2.4K | 485 | 26.0% | Automate customer service interactions across multiple channels | AI ChatbotsCRM Integration |
90 | Salk AI | 2.3K | 305 | 11.8% | Automate customer service calls and WhatsApp inquiries for auto dealers | AI CallingWhatsApp Business Tools |
91 | Virtual Scale | 2.0K | 1.9K | 48.7% | Automate customer interactions across voice and digital channels | Contact Center AutomationMulti-Channel Support |
92 | GPT4Sales | 1.9K | 466 | 33.2% | Automate customer interactions and sales via AI-powered WhatsApp assistants | WhatsApp AutomationAI Sales Assistant |
93 | InlineHelp | 1.8K | 1.8K | - | Transform knowledge bases into proactive in-app assistance to reduce support tickets | In-App User AssistanceAI Tools |
94 | Awhy | 1.5K | 140 | 10.1% | Automate customer service processes with AI-powered conversational interfaces | AI ChatbotsCRM Integration |
95 | Yobi | 1.5K | 511 | 50.7% | Unify customer communications with AI-powered assistance | Business CommunicationWorkflow Automation |
96 | Exie | 1.4K | 298 | 17.3% | Automate Instagram sales conversations with AI-powered replies | Sales AutomationAI Sales Assistant |
97 | Agentz | 1.4K | 2.4K | 64.4% | Handle customer inquiries 24/7 across multiple channels | Lead GenerationMulti-Channel Communication |
98 | BestChat | 1.2K | 2.3K | 66.1% | Automate customer support and boost eCommerce sales with AI chat | eCommerce Chat SolutionsAI Sales Assistant |
99 | Laila | 1.1K | 1.2K | 50.6% | Personalize customer service interactions using memory-powered AI | CRM IntegrationAI Chatbots |
100 | ZOE | 1.1K | 309 | 37.8% | Automate customer service across channels to retain leads | Marketing AutomationAI Chatbots |